Information We Collect

We collect information you provide directly to us when you use our financial education services, contact us, or participate in our programs. This helps us deliver better educational content and support your learning journey.

Personal Information

• Contact details including name, email address, phone number, and postal address
• Professional information such as business details, industry, and experience level
• Educational preferences and learning goals
• Payment information for course enrollment (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we automatically collect certain technical information to improve your experience and understand how our platform is used.

• Device information including browser type, operating system, and device identifiers
• Usage patterns such as pages visited, time spent, and interaction with content
• Log data including IP addresses, access times, and referring websites

How We Use Your Information

We use the information we collect to provide educational services, communicate with you, and improve our offerings. Here's specifically how we use your data:

Information Sharing and Disclosure

We don't sell your personal information to third parties. We may share your information in limited circumstances to provide our services or meet legal requirements.

Service Providers

We work with trusted service providers who help us deliver our educational programs. These include:

• Payment processors for secure transaction handling
• Email service providers for course communications
• Learning management system providers for course delivery
• Analytics providers to understand website usage

Legal Requirements

We may disclose information when required by Australian law, to protect our legal rights, prevent fraud, or ensure the safety of our users and community.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. We make it easy for you to exercise these rights.

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. Most account information can be updated directly through your student portal.

Data Portability

You can request a copy of your personal information in a commonly used electronic format. This includes your course progress, communications history, and account details.

Communication Preferences

You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly. Course-related communications may continue for programs you're enrolled in.

Data Security and Retention

We implement comprehensive security measures to protect your information and retain it only as long as necessary for legitimate business purposes.

Security Measures

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your information
• Staff training on data protection and privacy practices
• Incident response procedures for potential security breaches

Retention Periods

We keep your information for different periods depending on its purpose:

• Course enrollment and progress data: 7 years after course completion
• Marketing communications data: Until you opt out or we determine it's no longer needed
• Website analytics data: 26 months
• Financial transaction records: 7 years for tax and accounting purposes

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and understand how our platform is used.

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and remembering your login status.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our content and user experience. These cookies collect anonymous information about page views, time spent on pages, and user journeys.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

International Data Transfers

While we primarily store and process your data in Australia, some of our service providers may be located overseas. When this occurs, we ensure appropriate safeguards are in place.

We may transfer data to countries with adequate privacy protection or use contractual protections such as Standard Contractual Clauses to ensure your information remains secure.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.

Continued use of our services after policy changes indicates your acceptance of the updated terms.